Introduction


The Pavis Integration within Equinox Corporate+ (EC+) enables users to manage patent, utility model and design renewals directly through automated communication with the Pavis API. It supports both manual single renewals and automated standing renewals, while ensuring full traceability and synchronization of payment statuses, receipts, and next renewal creation.


This guide explains standard user operations, covering all business rules, field mappings, Application Programming Interface (API) calls, and process flows.


The Pavis Integration in EC+ operates automatically by design. All data transmissions, status updates, and receipt imports are processed seamlessly in the background through scheduled API calls and system jobs. Users only need to provide the instruction in the interface and correct any data discrepancies. 



Definitions


Concept
Definition
Pavis
Pavis, a Questel Company is the leading European service provider in the field of intellectual property and currently handles more than 700,000 IP rights for 1,800 clients worldwide.
Single OrderOne-time instruction to process a specific renewal term for a specific asset/jurisdiction.
Standing Order
Ongoing authorization for Pavis to maintain future renewals automatically for the specific asset/jurisdiction until revoked or end-of-life.


Functional Overview



FeaturesDescription
Onboarding ProcessProvide a portfolio extract in Pavis XML format to the Pavis onboarding team.
Pavis Configuration

Configure client preferences:

  • Credentials
  • Default type of order
  • Instruction deadline
ReboardingFor existing Pavis clients: retrieve current renewals via batch import and create them in EC+.
Weekly BatchSend new cases to Pavis and create renewals with renewal date, grace period, and price information.
Manage Instructions in BulkUse the Renewals List View to update instructions for multiple renewals at once.
Manage Instructions IndividuallyUpdate the Instruction field directly on the renewal record.
Access Pavis Error MessagesView renewals where Renewal Status = Pavis Error.
Access Technical LogsReview API requests sent to and received from Pavis.
Manage Instruction Period

Instruction window opens when:

  • Patent/Design/Utility Model due date <180 days
  • Trademark due date <365 days

And closes upon the configurable instruction deadline

Manage Grace Period – Single Orders
Allow renewal instructions after the official renewal date. If the case was abandoned before, status is switched back to Granted.
Manage bibliographic changes 

When the user changes any of the bibliographic data expected by Pavis, the system checks for any current order and cancels it (depending on the status), and sends a new instruction. 

Standing Orders (Patents & Designs)Default renewal status = Set to Renew. Clients may update instructions to Do Not Pay.
Single Orders (Patents, Designs & Trademarks)

Default renewal status = To Be Decided.


Instruction required during instruction period:

  • Pay
  • Do Not Pay
Status UpdatesRenewal status and price information is updated weekly via Pavis API.
Renewal Completion & Cloning

When the renewal is Completed by Pavis, the final price is updated and a new renewal is created for the next period, with the following status:

  • Single Order = Not Open for Renewal 
  • Standing Order = Set to Renew
Download ReceiptFinal payment receipt available in the Files section of the renewal record and on the case level.
Cancel an OrderCancel Current Order” button available on renewal page.
Abandon a CaseIf an open order exists: cancel the order, then update case to Abandoned.
Delete a CaseIf an open order exists: cancel the order, then delete the case.
Change the annuity provider"Payment managed by" is changed to a value other than "Pavis"

If an open order exists: the order is canceled (depending on the status)
Change Type of OrderFrom Standing Order to Single Order, or vice versa.

If an open order exists: cancel it, then resend the case to Pavis.



Integration Workflow



ActionDirectionWhen Further information
Retrieval of due date and price informationPavis to EC+Weekly, automatic processRetrieval of due date and price information
Data checks and error handling
Pavis to EC+
Weekly, automatic process
Error Management & Renewal Requests
Transfer of new case details EC+ to PavisWeekly, automatic processRetrieval of due date and price information

Transfer of updated case detailsEC+ to PavisWeekly, automatic processTransferring Instructions - Single Orders

Transferring Instructions - Standing Orders

Transfer of instructions
EC+ to PavisSingle orders - immediately when instruction input if due date within 6 months (patents and designs) and 1 year (trademarks)

Standing orders - no renew instruction necessary
Transferring Instructions - Single Orders

Transferring Instructions - Standing Orders

Retrieval of final costsPavis to EC+Automatically when the renewal has been completed by PavisReceiving final costs, payment receipt and start next renewal cycle
Retrieval of payment receipt
(when receipt is available for the country)
Pavis to EC+Automatically when the renewal has been completed by PavisReceiving final costs, payment receipt and start next renewal cycle

Completion of renewalPavis to EC+Automatically when the renewal has been completed by PavisReceiving final costs, payment receipt and start next renewal cycle

Next renewal creationEC+ to PavisAutomatically when the renewal has been completed by Pavis

Receiving final costs, payment receipt and start next renewal cycle


Integration Setup Process


You must be onboarded as a Pavis client before you are able to use the integration. During the integration onboarding, PAVIS will check exports of your data to ensure the data contains the required information and is in a suitable format. For more information on the data requirements, refer to Pavis Data Requirements. After the Pavis data onboarding has been completed, your solution engineer will activate the integration in EC+.